Artist's impression of a representative Crawley small business owner preparing an online listing at a workshop counter
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Where to list and promote your Crawley business

Help Crawley customers find your real services, from neighbourhood shops and mobile trades to businesses at Manor Royal.

Describe your real base and service area

A Crawley listing should help someone understand where you work and whether you can handle their enquiry. A shop in Pound Hill, a workshop at Manor Royal and a mobile service covering the borough have different practical arrangements. Give your real base and explain the area you serve without implying premises you do not have.

Use a consistent business name, phone number and website address. Say clearly if customers need an appointment or if you travel to them. This gives a local customer something useful to act on, rather than another broad claim to serve everywhere.

Choose channels you can maintain

Consider Google Business Profile and Bing Places alongside your own website and a relevant local directory. Read each service's eligibility rules before creating an entry, particularly for a home-based business or service area. Keep the same core details across the places where you appear.

A local listing is more useful when it describes your actual work and links to a current website. It cannot guarantee a search position or replace a good customer experience. Choose a manageable set of channels and update them when your phone, premises or services change.

Make the listing specific enough to help

Explain the jobs you take on, the kind of customer you help and any useful limits. A garage might describe MOT testing and repairs, while a retailer might identify its specialist range. Select the appropriate category and service tags so that a customer recognises the reason to contact you.

Use a clear complete logo or an image of your own work or premises. Avoid tiny text and a crop that removes part of your brand. Check the public description and phone number before submitting, and keep private contact information in the fields intended for it.

Build local connections alongside visibility

Crawley Borough Council's business pages provide routes into local support. Businesses in Manor Royal can also look at the business district's own information about its services and community. Choose the organisation relevant to your actual location and needs, and check its current arrangements.

Once approved, read your listing as a customer would. Can someone see your main services, understand where you operate and reach you easily? Keep it accurate as the business develops. A maintained listing works alongside the recommendations and local relationships you earn through your work.

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